How to Start a $100K/Month Window Cleaning Business
March 25, 2024
March 25, 2024
If you’re considering getting into the field, you’ll want to hear what Martin Skarra has to say about how to start a window cleaning business.
Martin decided he wanted to buy a window cleaning business for around $400K, and a year later, he doubled the company’s revenue. In this helpful how-to, he shares his business, marketing, and communication strategies for running a successful window cleaning business.
Martin Skarra graduated from business school and wanted to buy a business. He started looking for a service company that was already successful but provided opportunities to improve.
He spent 18 months looking for a small business opportunity that had opportunities to improve branding, adopt technology, and increase profitability. That’s when he found Mercer Island Window Cleaners. He bought it for $400K and started making changes.
First, Martin changed the business name from Mercer Island Window Cleaners, among other brands the company operated under, to Seattle Window Cleaning. This single change helped improve the company’s rank on search engines, jumping to the top three with more than 1,000 searches per month.
He updated the website, automated the business, improved the marketing, and hired more people. These changes helped him double the revenue in less than a year.
Watch his story below:
Does Martin’s story inspire you to be your own boss and start a window-washing company?
Starting a window washing business or any cleaning business can be a high-paying endeavor, but most business owners spend a lot of time and energy learning on the job.
What if you could skip all the guesswork and get straight to making money?
We partnered with Cristobal Mondragon to create a cleaning business course that gives you everything you need to start cleaning business operations. We’re so confident you’ll love the full course that we provide a 90-day refund policy.
Check out our FREE cleaning business course to get a preview of what you’ll learn.
According to the Bureau of Labor Statistics, window cleaners typically get paid between $12 and $29 hourly, or a salary of $25,950 to $58,780 per year.
You might pay your window washing employees by the job, by the hour, or commission. In 2022, Martin told us:
If you want to know how much you can make by starting a window cleaning business, keep reading.
Most window washing business owners pay themselves a salary, which is approximately $100K per year, according to the Bureau of Labor Statistics. You can pay yourself less if you make less, but the IRS likes going after business owners who don’t pay themselves a competitive wage.
While many local window cleaners don’t make that much, starting a window-washing business can be pretty profitable. Martin told us:
That means he could be making as much as $22,500 per month. Sound good? Learn more about starting your own window cleaning business.
As long as you have the vehicle, starting a window cleaning company costs under $1K. All you need to start a window cleaning business is:
If you have to buy a vehicle, you can still do it for under $5K. Martin took a different route and found a great window cleaning business opportunity. He told us:
His down payment was around $40K.
Now that you understand the financials, let’s look at how to start a window washing business.
You will need to follow a seven-step process to start your own window cleaning business.
According to Harvard Business Review, taking the time to write a business plan increases the probability of success by 16%. A business plan is normally required to take out SBA loans, too.
To write a window cleaning business plan, you’ll want to:
Check out our interview with Mike Andes, a successful business owner and franchisor, about writing a business plan.
Let’s start by discussing business ideas.
Window cleaning businesses typically have three types of window washing clients they accept:
Since residential and commercial window cleaners have fairly similar requirements, many businesses will accept both commercial and residential clients. Check out our blog about more cleaning business ideas here.
Once you decide what your business is going to focus on, you need to establish your goals.
Every business owner has different goals for their window washing business. The average revenue per employee across the industry is only around $67K, so you probably aren’t going to make $1M per year as a single-person business.
You should consider:
You’ll want to document all this early because they will impact your pricing guide, insurance, software requirements, marketing, business licenses, and practically every decision you make when opening your own business.
You’ll need a budget to run your window cleaning business successfully. Martin told us:
The breakdown would look something like the table below for a solo entrepreneur. Just multiply the highlighted cells by the number of employees to alter projections when you hire employees.
Solo | |||
Suggested Startup Expenses | Monthly | Annual | |
Revenue | $70K per employee is a reasonable assumption | $5,833.33 | $70,000 |
Wages | $0.00 | $1,458.33 | $17,500 |
7.65% Payroll Tax | $0.00 | $111.56 | $1,338.75 |
Benefits | $0.00 | $0.00 | $0.00 |
Cleaning Product Used on Jobs | $0.00 | $40 | $480 |
Mileage | $0.00 | $512.50 | $6,150 |
Work Booties | $0.00 | $12 | $144 |
Tools for cleaning (First Month) | $1,500/truck | $1,500 | $1,500 |
Total Cost of Service Rendered | 30-40% | $3,634.40 | $27,112.75 |
Admin | 10-12% | ||
Marketing | 8.00% | $466.67 | $5,600 |
Payments to accountants, lawyers, etc | Assume $3,000-$10,000/year | $300 | |
Technology Expenses | 300-$1,000 | $300 | $3,600 |
Vehicle Payments | Assume $400-$1,000/month per van | $400 | $4,800 |
Office Rent | $3000/month or amount of space used in your home as an office | $300 | $3,600 |
Insurance (Car, business liability, UI, etc) | Assume $300-1000 per vehicle [per month] | $300 | $3,600 |
Depreciation & Amortization | Assume 5- to 10-year replacement cycle on trucks, 2-3 year on tools | $300 | $1,200 |
Earnings Before Income Tax | $432.27 | $20,187.25 | |
Income Tax (21% corporate or personal) | $90.78 | $4,239.32 | |
Net Profit | $341.49 | $15,947.93 | |
Profit+Wages | $1,799.83 | $33,447.93 |
You’ll need to figure out how much to charge for window cleaning. You can quote bids for potential customers using the following business models:
Most small businesses call around to figure out what the local market normally charges.
Seattle Window Washing uses a tool called ResponsiBid that makes it easier to provide instant quotes, but BookingKoala’s layout is better (in my opinion) and the cost is less. Chris discusses it in our blog about how to start a cleaning company
Now it’s time to establish how you’re going to market your business. You should establish:
Martin told us:
Learn more about finding cleaning customers here.
You’ll need to choose a business name and register the business. Check that the name is available as a web domain, social media handle (on all platforms), trademark, and as an actual business name.
Two common business structures are LLCs and corporations. Both have their benefits, which you can read about in our business structure guide. Make sure to talk to a business attorney before you register.
You’ll also need to get tax permits and an Employer Identification Number (EIN) from the Internal Revenue Service.
You’ll need to look up your local county clerk or business license department to verify what business licenses you’ll need. Licensing requirements vary by location, but common requirements are:
The window cleaning license cost will normally be between $100 and $500, but I have seen some locations where a business license costs a percentage of the previous year’s or quarter’s revenue.
If your location requires insurance, you’ll need to get it before the license.
Check out our blog on how to get a cleaning business license. We even walk you through how to get your EIN from the IRS.
You may need to get insurance before you offer window cleaning services. Even if insurance for window cleaners is not required, you should protect your business assets. I normally suggest Simply Business because they are quick, easy, and affordable. They compare window cleaning insurance for most types of business insurance, including:
Make sure you get insurance that will protect your personal and business assets.
You’ll want to keep your business and personal assets separate. Business expenses are tax-deductible, but personal expenses are not. A business bank account makes it easy to keep personal assets separate from your business expenses. Apply online or at your local credit union.
Small banks tend to have better approval rates than major banks when you apply for a business loan, so start building a relationship early.
Most window cleaners will also want a business credit card to pay for overhead costs like gas and cleaning solutions. If the bank approves you at the same time you open your bank account, you’ll be able to use it for start-up costs.
You’ll need to make it easy to provide price quotes to potential clients. Customer service representatives and your window cleaning team will benefit from having an easy way of providing estimates.
This is especially critical if you provide other services to existing customers. Martin told us:
They also offer gutter cleaning, roof cleaning, power washing, and Christmas light installation to provide year-round services for their target audience.
You might want to consider a similar approach to build relationships with existing and potential clients. It will help cover overhead costs during slow months. Check out our cleaners pricing guide for inspiration.
As mentioned previously, you should consider Responsibid or BookingKoala, but you can also use an Excel spreadsheet and script to provide window cleaning job quotes.
Check out our 7-Figure Cleaning Business Blueprint course to get the business skills, systems, and processes you need to run a profitable cleaning company. It will make day-to-day operations way easier.
You can buy window cleaning supplies on Amazon. You’ll want to get:
Window cleaning equipment might also include a pressure washing setup.
Check out our window cleaning business start-up kit on Kit. Combine it with the pressure washing kit for diversified revenue streams and power window washing capabilities.
Martin told us he attempted every type of marketing and found three that work well.
He explained:
Check out our cleaning course to get templates for mailers, automations, and ad platforms.
You might also want to create social media accounts and join local business directories, like Angi (formerly Angie’s List), Yelp, and Thumbtack. These provide leads and add to your authority.
You’ve started a window cleaning business, but now it’s time to serve customers. If you offer other services like pressure washing, offer this to your customers to increase the revenue per trip. You already use similar cleaning solutions and towels—cleaning tools are pretty interchangeable.
Be careful when cleaning window panes. If you accidentally break a window pane, immediately pay for someone to come out and fix it. Accidents happen, but a quick, honest response can help build a good reputation even when you have accidents.
Now you know how to open a window cleaning business. We discussed how Martin runs his home window cleaning company and what to expect when you enter the industry.
Local service businesses, like window cleaners, can serve both residential and business customers to make a great living. To make a window cleaning business profitable, don’t offer $99 window cleaning unless you are in a place with a low cost of living. Window cleaning jobs require time and money, and you need to make money to stay afloat.
How much is window cleaning in your area?
Brandon Boushy
The restaurant industry is highly competitive. Restaurant marketing is no different—you’re competing against restaurants in your niche and in every niche.
There are so many ways to promote your restaurant that you need a well-laid marketing plan. We’ll explain the goal of restaurant marketing and provide restaurant marketing tips, sample marketing plans and budgets, and software recommendations.
[su_note note_color="#dbeafc"] We’ll cover the following topics:
Click on any of the links above to learn more about how to promote a restaurant, or just continue reading.
Restaurant marketing focuses on identifying the ideal clients for a restaurant, getting them to try your restaurant, collecting data, and creating loyalty. It can increase your restaurant's brand reputation, revenue, and profits.
The four Ps of marketing are product, price, place, and promotion. So essentially, marketing should have a role in nearly every decision you make as you start a restaurant.
To effectively market your restaurant, follow the following steps:
Let’s look at each of these steps to understand how to market a business in the restaurant industry.
Before your restaurant is even open, you’ll need to make decisions that affect your restaurant marketing, like:
These decisions will impact everything you do. It’s essential to think about them before you start spending money.
Once you’ve thought about the big picture, you need to narrow it down to the restaurant marketing strategies you want to use.
You can choose a combination of traditional and digital marketing strategies. Some restaurant marketing strategies include:
1. Style of restaurant
2. Brand
3. Location
4. Pricing
5. Menu design
6. Visually appealing dishes
7. Online food delivery system
8. Online booking platforms
9. Customer loyalty programs
10. Coupon-based discounts
11. Promotions
12. Paid advertising
13. Print/free-standing inserts
14. Events (like soft openings and a grand opening)
15. Search engine optimization (SEO)
16. Local SEO
17. Influencer marketing
18. Social media marketing
Let’s look at how each of these restaurant marketing ideas helps you market your business.
This decision is more of a business decision than a restaurant marketing strategy, but you’ll need to decide it before you do anything else. This will help you do competitor research and target market research.
Of course, if you have a themed restaurant (like Noah’s Ark, a former St. Louis-area restaurant shaped like a massive wooden boat), your style of restaurant will be closely related to your marketing.
It’s essential to establish your brand. A restaurant brand includes:
Your restaurant location doesn’t inherently seem like a marketing decision, but it is.
The placement of your restaurant can make or break it. It could be in an area with a perfect vibe, or it could be a mismatch for your target audience.
Make sure the restaurant location is:
Learn more about choosing a location.
Note: Many modern-day point-of-sale (POS) systems make it easy to implement restaurant marketing strategies #4 through #9.
An online food delivery system is a marketing strategy that connects you with outside companies such as Uber Eats, DoorDash, and Grubhub.
Lightspeed HQ expects a 20% or higher compound annual growth rate in food delivery between now and 2030.
You can’t really afford to ignore these restaurant marketing channels anymore, but you need to be aware that each delivery company has different commissions they take for their services.
You should assume that 30% of the total ticket price will be spent on delivery. That means if you need to make $15 on a meal to stay in business, you need to charge $21.99 for the meal to cover the delivery costs.
Failing to factor in these costs could cause your restaurant to fail, as the average restaurant has a slim 9.08% net profit margin. Make sure you get this right. Hire a restaurant consultant if you need help.
Hear from a restaurant consultant below:
In addition to online deliveries, you can also take online orders or reservations through marketing channels like OpenTable, Resy, and Reserve with Google.
These restaurant marketing strategies increase your digital footprint and make it easier for customers to book reservations and orders. They might also increase productivity by reducing incoming phone calls.
Another marketing strategy that every restaurant owner needs is a customer loyalty program. Rewarding loyal customers encourages people to keep coming back. It also helps you gather data about your customers to create better customer avatars.
Whether you’re using branded punch cards or digital rewards programs, business owners who implement loyalty programs could see up to 67% increased customer spending.
Offering physical or digital coupons is another of the restaurant marketing ideas that may be included in your point-of-sale system. You can use coupons as a way to bring in first-time clients, encourage birthday meals, or reward loyal customers.
Make sure to calculate the cost of the discounts and include them in your restaurant marketing budget plan. As a good rule of thumb, don’t make coupons greater than the expected gross profit from the purchases.
Promotions are similar to discounts but cover a broader range of strategies. They might include discounts, buy-one-get-one, giveaways, or other restaurant marketing strategies that help increase awareness of the restaurant on social media and other marketing channels.
Restaurant owners need to get the price of the food they are selling right. Too expensive, and you’ll scare off most customers; too inexpensive, and you may lose money with every item sold. The sweet spot will attract customers and allow for profit.
Your menu is part of your restaurant marketing strategy. Will it be professional looking in a leather-bound protector or laminated with lots of pictures? Maybe it will be on the wall.
Consider what your competitors do before making a decision. It would be weird to go into fine dining and see a fast food-style menu above the hostess stand.
While you might not think of the plate layout as part of marketing, impressed customers might share photos of their dishes on social media. Take a food-styling course, plan out your food presentation, and train your employees to duplicate it with every dish. Just remember to be reasonable.
Restaurant advertising can take on many formats. In a search engine, you might have text-based advertisements, while you might prioritize pictures or videos when advertising on social media.
Make sure that you are narrowing your restaurant advertisement to people who live near the restaurant or travel to the location consistently. Otherwise, online advertising platforms can become prohibitively expensive.
A great restaurant marketing strategy is to host soft openings and a grand opening. New restaurants can use these to get a lot of attention, especially if you combine them with promotions.
A soft opening also acts as a low-pressure environment for your staff to prepare for the grand opening by only serving friends and family. The grand opening is a more formal event that should include media and influencers.
Talk to people with PR credentials in your area to maximize the results.
Optimizing your restaurant website for search engines is a great way to bring more awareness to your business. You’ll want to research keywords for your type of restaurant, create pages that describe each item, provide an online menu, and make it easy to place online orders and provide reviews.
Check out TouchBistro’s blog about restaurant SEO.
You’ll need to use local SEO techniques and directories, including:
Learn more about starting a Google Business Profile for your restaurant.
Social media marketing will require you to:
Suppose you don’t love being on social media. You might find a friend or family member who enjoys social media and have them manage it. Alternatively, you could pay a restaurant marketing company to manage your social media marketing.
Another social media marketing strategy is inviting influencers to eat for free. If they enjoy your restaurant and provide a stellar review, it can help drive new customers.
There are keys to making this marketing strategy effective, including:
Klear and Traackr are influencer marketing tools that match influencers with businesses.
Restaurants use email marketing to offer discounts, offer birthday gifts, notify people about new products, or confirm online orders. The more ways you use email marketing to communicate with your audience, the more you’ll stay in their mind.
Restaurant owners need to create a marketing plan (a document) for handling each of the marketing efforts (time and resources put into marketing), including:
These will help provide a restaurant marketing plan that drives your marketing decision-making and efforts as you run your restaurant.
There are two lists you might want to look at to get an idea of what the most successful restaurants do:
Restaurant Business estimated the earnings of the top 100 independent restaurants. Below, we did some calculations with the figures to help guide your goals.
Independent Restaurants | |||
Sales | Average Check | Meals Served | |
Sum | $1,505,018,003 | 30,220,154 | |
Average | $19,802,868 | $50 | 302,202 |
Median | $19,102,119 | $70 | 241,289 |
Minimum | $11,155,420 | $18 | 32,786 |
Maximum | $45,298,122 | $230 | 1,001,254 |
To be one of the top 100 restaurants, you’d want to serve $20M in food at a price between $50 and $70 per person. Not feasible to start, but something to shoot for.
Look at restaurants on Restaurant Business’s list to see which are comparable to your restaurant, then research their marketing.
We also gathered some data about the top chains in the U.S. You can view the full list on Nation’s Restaurant News, but it’s most important to understand that there are 500 chains with a combined 230,250 locations and that you’ll want to aim for at least $1.5M in revenue to be among the top 50% of performers.
Chains | |||
Sales | Units | Sales/Unit | |
Sum | $391,164,100,000.00 | 230,250 | |
Average | $783,895,991.98 | 461 | $1,698,866.88 |
Median | $136,400,000.00 | 89 | $1,506,060.61 |
Minimum | $47,300,000.00 | 13 | $272,210.53 |
Maximum | $48,672,700,000.00 | 20,576 | $12,612,019.23 |
You can review our calculations here.
Another easy way to learn how to market a restaurant is to look at what the restaurants in your area are doing. Delicious has a great list of the “most Instagrammed restaurants” by state.
A restaurant marketing budget is normally only 2% of revenue, according to the Small Business Administration (SBA). This number is less than 25% of what the SBA suggests.
Based on IBIS World’s industry revenue and number of businesses, the average revenue for a restaurant is nearly $1.67M. That means your marketing budget should be somewhere between the values in the table below.
Budget | 2% | 8% | 30% |
Revenue | $1,668,571.43 | $1,668,571.43 | $1,668,571.43 |
Marketing Per Year | $33,371.43 | $133,485.71 | $500,571.43 |
Marketing Per Month | $2,780.95 | $11,123.81 | $41,714.29 |
Some recommend spending up to 30% on restaurant marketing strategies during the first year to help develop brand awareness at a much quicker base. If you decide to take such an aggressive strategy, monitor your marketing campaigns to verify that they are bringing in new customers and increasing customer retention.
If they are not, we highly suggest optimizing the strategies by focusing your spending on campaigns that are outperforming the others.
Learn how to prepare your marketing budget here.
A powerful restaurant marketing plan will encompass many of these strategies. You’ll also need to collect important marketing campaign data to refine your approach.
A key component of collecting valuable customer data is using marketing software to collect and optimize marketing strategies. A restaurant marketer will need several hardware and software solutions to serve their customers best.
You’ll need a:
You’ll want to consider how each tool fits into your restaurant marketing plan, business goals, and marketing campaigns. In addition, you’ll want to consider costs, integration with other software, and online reviews when making decisions on marketing tools.
When you create a restaurant website, you’ll want to consider what new and repeat customers need when they visit your website.
Take a minute to think about what you do when you are researching a restaurant. What did you want when you were a first-time customer? What did you want as a repeat customer?
The table below includes some restaurant marketing tools people expect to see when they visit a restaurant website. Can you think of more?
New Customers | Repeat Customers |
Pictures of Food | Customer Loyalty Program |
Positive Reviews | Online Ordering |
Links to Directions | Ability to Order Previous Orders |
Phone Number | New Menu Items |
Menu | Saved Account Details |
Ordering Platform | Discounts |
Discounts | Promotions |
In addition, you’ll want the website to link to your social media, restaurant management software, and analytics software.
In addition to social media accounts, some tools can help with social media marketing for restaurants.
Agorapulse (“agora” means meeting place) helps you track 10 social media platforms, providing analytics, scheduling, and responding. There is a free 30-day trial, and many other features depending on your plan. It’s the preferred social management platform for industry behemoth McDonald’s.
Learn about other social media tools.
Remember all the marketing strategies that were part of a POS system?
You can use POS or restaurant management systems like Toast to get all those features. Find out how Toast stacks up against competitors. You can get started for free, but the paid packages range from $69 and up, depending on your desired features.
OpenTable, Upserve, Toast, and Sugar CRM are some CRM software for restaurants. Many CRM software platforms will also serve as POS and online ordering systems. Before you mix and match software, make sure it works together.
Posist and Restaurant365 are top performers in small restaurant analytics software. Analytics software combines revenue, employee scheduling information, and food inventory to help local businesses and major corporations in the restaurant industry manage their costs more effectively.
You may be able to access analytics with your POS system, but make sure to check each provider to see what is included.
Restaurant marketing tips are great, but you’ll have no idea how well you’re doing unless you can tie the marketing to financial results.
Most small businesses use QuickBooks, but restaurants can also use the POS systems to monitor financial performance for quick managerial decisions.
Another helpful tool is keyword research software. You can use software like SurferSEO or Ahrefs to find online search keywords.
A good rule of thumb is to go for high-volume, low-difficulty keywords, and as you increase your authority, progress to high-volume, high-difficulty keywords.
During this phase, you will set up all the software, create your restaurant marketing campaign, and monitor it to see whether it meets the goal of bringing in potential customers.
Even the most effective marketing strategies require time to work. In our courses, Joshua Brown explains that you’ll generally want to start email marketing and paid ads between one and three weeks before you want to earn revenue from new or existing customers.
Restaurant marketing agencies can be tremendously helpful. They can help you establish your restaurant’s brand identity, advise you on the best software, set up effective marketing strategies, and monitor and optimize your campaigns.
Despite the benefits of hiring a restaurant marketing agency, a local restaurant may be better off hiring them for specific tasks than to manage everything.
When a single company does all your restaurant marketing, they might claim ownership of assets, like your Google Business Profile or website. If you want to fire them, you must find new, effective restaurant marketing strategies.
Be prepared to spend over $1K monthly if you’re looking for full-service marketing agencies. You’ll want to check their online reviews to see what their customer base likes and dislikes about the company.
When you market a restaurant, you’ll adjust your marketing budget for each channel's spending based on how well they attract customers. Most small restaurants find local online and Google Ads to be the most effective.
Approximately once per month, you’ll want to adjust each marketing strategy for restaurant operations. But another business owner warned us:
[su_quote] You can’t throw $100 at ads for a month and decide it didn’t work. Give marketing for a restaurant a few months to adjust how to market your restaurant. [/su_quote]
When you find that marketing ideas for restaurants are not getting the results you want, you have a couple of options:
Brandon told us you must track everything to see where you lose your customer base.
Suppose you get many potential customers from a source, but they aren’t ordering food at the same rate as other restaurant digital marketing campaigns. In that case, it’s probably not the right marketing channel.
Stop wasting money marketing a restaurant to the wrong people. Likewise, shift the budget to restaurant ads you know work.
The best restaurant marketing campaigns will be able to scale and attract more customers. No matter how well the campaign attracts customers, there will be a point where your returns start to drop. When this occurs, you’ve hit the point of diminishing returns and should stop increasing the allocation to those local ads.
Advertising a restaurant should use a combination of traditional marketing strategies, paid digital ads, and customer retention methods. Restaurant advertisement examples will normally include:
On any of the platforms, you’ll want to:
Restaurant marketing companies can help you market your restaurant online to help remove the learning curve, but the saved time comes with higher upfront costs.
There are numerous ways to promote a restaurant. Consider some of the following ideas:
At this point, you should know what to do to prepare to market your restaurant. It’s up to you to choose the best strategies for you.
What restaurant marketing appeals most to you? Let us know in the comments.
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